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Dear Customers,

Regrettably, we need to inform you about an unexpected price change relating to print and envelope.

The global market situation with a lack of paper is affecting our print suppliers, as they are having difficulties getting enough paper and consequently incur sharp price increases. Therefore, we must adjust our relevant prices associated with print accordingly.  This price increase will only cover the necessary cost and will not benefit Edigard in any way.

The adjusted prices will be reflected on the invoices for May 2022.

Please also beware that further price adjustments cannot be ruled out.

Some of the main reasons for this increase are:
* There is a great shortage of paper in Europe
* Strike at one of the largest print manufacturers in Europe
* Oil and energy prices have risen considerably in the last six months
* Lack of truck drivers in Europe
* The war in Ukraine

Dear customers and partners!

This e-mail is to inform you about the upcoming freeze period related to parts of EDIGards operation.

EDIGard will maintain business as usual, but there will be less staff available due to holidays. This also applies to subcontractors and partners.

Period:

            15th of December 2021 to the 3rd of January 2022. Details to specific parts of the organization below.

Reduced capacity:

Project/Development/Product/Operations: Reduced staff available (Mainly from the 20th of December till the end of the year).

IT changes and implementations: No implementations or changes will be done to our Production Environment/ediEX unless critical changes should appear (15th of December 2021 to the 3rd of January 2022).

Customer Support: Available, but with reduced staff (Mainly on the 24th of December and the 31st of December).

Invoice printing:

              Norway – No operation: 24.12. and 31.12.

Sweden/Denmark – No operation: 24.12., 31.12. and 06.01 (2022)

Great Britain – No operation: 24.12. –> 28.12. and 31.12. –> 03.01

Finland – No operation: 06.12. (Independence Day), 24.12. and 31.12.

Normal operation:

Emergency hotline and production monitoring: Available/unaffected.

For questions, please contact us at support@edigard.no

Hi there!

We are excited to inform you about the upcoming release of ediEX (11/12-2021). You will soon experience a new look and feel of the ediEX GUI. We are updating the customer interface with a new look and color scheme. The ediEX GUI solution will have the same familiar functionality, tools, and layout. We believe that this update will enhance the user experience and make it even easier to have full control of your invoice-and document distribution. Please enjoy the new look!

In other news, we have also done updates to two of our products FlexPay portfolio. With better functionality and design, our enrollment and payment products will now improve the customer experience and enhance payment capabilities: 

Recurring card

Recurring card provides a way of charging the customer on a regular basis, for example a monthly subscription. The amount in the charge can either be fixed or variable. EDIGard uses Nets Easy as an integrator for recurring card. The user adds card details at the start, Easy stores necessary card details and ediEX conduct the recurring payments as described by the issuer.

MobilePay Subscription

MobilePay is a payment app on IOS/Android in Denmark and Finland. The user connects their mobile phone number to their card/bank account. Recurring invoices can be delivered to MobilePay and this offers an alternative to existing distribution channels, handling subscriptions, like newspaper subscriptions etc.

If you like more information, please contact us. 

product@edigard.no