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EDIGard – Production Database upgrade – Scheduled: Saturday

EDIGard - Production Database upgrade - Scheduled: Saturday

Dear customers and partners!

There is a planned upgrade of our internal Production Databases scheduled for Saturday the 05th of June 2021. Please review the information below.

Affected environment:
EdiEX production environment will be affected. End-users should only experience minor issues during the upgrade since logging into ediEX to view/search for invoices will still be possible. EdiEX will run on synchronized data from the secondary Database server while the main Database server is being upgraded. Generating new data in ediEX will not be possible during the upgrade-window.

Affected customers:

All EDIGard customers.

Customer impact:

Please make arrangements to send files well ahead of the scheduled time, or postpone sending until after the upgrade interval.

In case files are delivered during the upgrade period, they will be processed after the upgrade has been done, but with a delay corresponding to the time that goes into upgrading the software.


Saturday the 5th of June 2021, between 07:00:00 – 11:00:00 CET +1

EDIGard – Planned downtime on TEST environments (Sandbox 1 and 2)

EDIGard - Planned downtime on TEST environments (Sandbox 1 and 2)

Dear customers and partners!

There will be planned work on Sandbox 1 and 2 (ediEX test environment servers) in week 9. This work will not affect our production environment.

Details as follows:

Migration will start:                                       Friday 26.03.2021 – 18:00:00 CET

Completed (at the latest):                             Wednesday 31.03.2021 – 21:00:00 CET 

Work to be performed:

  1. Migrate ediEX test environment (together with software and service dependencies) from On Premises hosting to Platform as a service (PaaS).

This migration will cause our test environment to be unreachable/not available inside the given period (above).

  1. SFTP servers will be migrated in the same process. The hostname and your credentials will be exactly the same, but upon first login after the migration you will have to accept the new host key.

If you want more and specific information on what’s involved in the migration, please feel free to contact us.

New ediEX Release Saturday

New ediEX Release Saturday

Dear customers and partners!

A new version of ediEX will be deployed into production on Saturday 06.03.2021.

New content in ediEX v.36.0:

Hansaprint Integration:

New print and postage provider in Finland. We are integrating with Hansaprint Oy. They will handle distribution through print/postage and the Finnish digital mailbox OmaPosti for EDIGard.

Flexpay – Support for EASY PSP:

We are adding support for the EASY PSP in Flexpay. Existing Flexpay customers that have Netaxept as their PSP will not be affected.


Saturday 06.03.2021, between 07:00 – 11:00:00 CET.

The total amount of downtime is not expected to exceed 10 minutes.